All for Houses Privacy Policy

Effective Date: 25 May 2026

All for Houses (“AFH”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information submitted through the All for Houses platform.

1. Information we Collect

We may collect the following information from Sitters and Homeowners:

  • full names

  • email addresses

  • phone numbers

  • physical locations and service areas

  • profile photographs

  • identification and verification documents

  • booking and service information

  • communication submitted through the platform

  • payment related information where applicable

  • IP addresses and browser information for security and spam prevention purposes

2. How we use your information

Your information may be used to:

  • create and manage your profile

  • process bookings and service requests

  • verify identities and improve platform safety

  • communicate regarding bookings and platform updates

  • improve platform functionality and customer experience

  • prevent fraud, misuse, spam, or unauthorised activity

3. Profile Visibility

Information submitted to public profiles may be visible to platform users, including:

  • display names

  • profile images

  • service areas

  • sitter descriptions

  • selected services and tags

Sensitive documents such as identification records, police clearances, and verification documents will not be displayed publicly.

4. Comments & user Generated Content

When visitors leave comments, reviews, or other content on the website, we may collect:

  • information submitted through the form

  • IP addresses

  • browser user agent information

This information may be used for moderation, spam prevention, and platform security purposes.

Profile pictures connected to third party services such as Gravatar may become publicly visible where applicable.

5. Media & Uploads

Users uploading images to the platform should avoid uploading images containing embedded location data (EXIF GPS).

Other users may be able to download and extract location information from publicly uploaded images.

6. Cookies

All for Houses uses cookies and similar technologies to improve user experience and platform functionality.

Cookies may be used to:

  • maintain login sessions

  • remember user preferences

  • improve platform performance

  • assist with security and spam prevention

  • analyse website traffic and usage

Users may disable cookies through their browser settings, although some platform features may not function correctly as a result.

7. Embedded content & third party services

Pages on this website may include embedded content or integrations from third party platforms such as:

  • videos

  • maps

  • social media content

  • payment providers

  • analytics tools

Embedded content from third party websites behaves in the same way as if the user visited those websites directly.

These third party services may collect data, use cookies, and monitor interactions according to their own privacy policies.

8. Information Sharing

All for Houses does not sell personal information to third parties.

Information may only be shared:

  • between Sitters and Homeowners where necessary for bookings

  • with service providers assisting with platform operations

  • where legally required

  • for safety, fraud prevention, or dispute resolution purposes

9. Data retention

We may retain:

  • user profiles

  • booking records

  • communications

  • reviews

  • account related information

for operational, administrative, legal, security, and platform management purposes.

Users may request profile removal or account deletion, subject to legal or operational obligations requiring data retention.

10. User rights

Users may request:

  • access to personal information held by AFH

  • correction of inaccurate information

  • deletion of personal data where legally permissible

Certain information may be retained where required for:

  • security

  • fraud prevention

  • legal compliance

  • dispute management

  • administrative purposes

11. Password reset & security

If password resets are requested, certain technical information such as IP addresses may be included for security verification purposes.

Users are responsible for:

  • protecting account credentials

  • maintaining accurate profile information

  • notifying AFH of unauthorised account access

12. Verification documents

Verification documents submitted to All for Houses are used solely for platform verification and trust purposes.

These documents:

  • will not be publicly displayed

  • may be reviewed manually by AFH administrators

  • may be securely stored for compliance and safety purposes

13. Data storage & security

We take reasonable measures to protect personal information and platform data from unauthorised access, misuse, loss, or disclosure.

However, no online platform can guarantee absolute security.

14. Policy updates

All for Houses reserves the right to update this Privacy Policy at any time.

Continued use of the platform constitutes acceptance of any updated policies.

15. Contact

For privacy related questions or requests, please contact:

hello@all-for-houses.com